Privacy Policy

We respect your privacy and are committed to protecting your personal information. We collect data to process orders and provide customer service, including name, email, address, and phone number. Your information is securely stored and not shared with third parties, except for order fulfillment purposes. Our website uses cookies for functionality and analytics, but you can opt out if you prefer. While we employ security measures to safeguard your data, no method is 100% secure. By using our site, you agree to our privacy practices. For any inquiries, please contact us.

Terms and Conditions

Welcome to Natasha Rathnayake! By accessing and using our website, you agree to comply with these terms and conditions. Our handmade pictures with frames are described accurately, though slight variations may occur due to their handmade nature. Orders are considered offers to purchase, subject to acceptance or rejection by Natasha Rathnayake. Prices are listed in the currency specified on our website, and payment is required at the time of order. We aim to process and ship orders promptly, but shipping times may vary. All designs and images on our website are the intellectual property of Natasha Rathnayake. Refunds are available within 15 days for items returned in original condition, except for custom or personalized items. Shipping costs are non-refundable. Natasha Rathnayake reserves the right to update or modify these terms and conditions at any time. For any questions, please contact us.


Refund Policy

We want you to be completely satisfied with your purchase from Natasha Rathnayake. If you’re not entirely happy with your handmade picture with frame, you can return it to us for a refund within 15 days of the purchase date. To be eligible for a refund, the item must be returned in its original condition. Custom or personalized items are exempt from this refund policy unless they are defective or damaged upon receipt. Shipping costs are non-refundable. Please contact us to initiate the refund process or if you have any questions regarding your return.